Privacy Policy
Maintaining your privacy is really important to us. You entrust us with your information, and we take that responsibility seriously.
We may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, and so you should review this page periodically. When we change
the policy in a material manner we will let you know and update the ‘last updated’ header as below.
This Privacy Policy was last amended on 19/10/2020
This policy was last updated on 19/10/2020 in line with GDPR requirements. It may be
updated in the future and we will post the new version here on our website. We will never deviate from our overall philosophy of maintaining your privacy, though.
1. General Information
We take security and privacy seriously. This Privacy
Policy explains how we collect, store and use personal data when you browse rmmelts.bigcartel.com or otherwise provide your personal data to us. Please read this Privacy Policy carefully to understand how we will treat your personal data.
2. What information we collect about you
Your personal data
When we say your "personal data", we mean any information that identifies any person that
you provide to us.
Your "personal data"; may also be contained in information that we collect about you in connection with your order or otherwise interact with us for example by electronic mail.
When it comes to your personal data, we comply with our obligations under the General Data Protection Regulation and any other applicable data protection legislation from time to
time.
Your personal data includes the information you provide, on the www.scentsofthecentral.co.uk website (including any forms you complete), or during an electronic mail enquiry about you.
Examples of this personal data include your name, your email address, address including postcode which you provide to us when you go to checkout; and any correspondence when you contact us.
3. How we use the information we collect
We use your personal data for legitimate business reasons, for example email you when
your order has been received. It will also enable us to contact you by email, post, SMS, or telephone where necessary concerning scentsofthescentral or an order you have placed.
Legal Requirements – We may use your personal data to comply with any legal obligations to which we are subject.
4. Why do we use your personal data?
We collect and use your personal data for a variety of reasons. We need some data to enter into and perform our contract with you. The lawful basis for processing your personal data is Consent as you have consented to provide your personal details to us to allow us to provide a service to you. If you fail to provide such data we will be unable to provide our service to you.
Other information we collect because we have legitimate business interests, for example, in:
- Fulfilling your order and providing updates on the order.
- Understanding how our customers use our products, services and websites;
- Understanding and responding to customer feedback;
- Researching and analysing the services our customers want;
- Improving our product and better understanding how our customers use it.
5. How we share information we collect
Except as described in this policy, scentsofthecentral does not divulge any personal information gathered via its services to third parties.
We may share your personal data with third parties in certain circumstances:
- We may disclose your data to any member of our group (which means our subsidiaries or our ultimate holding company);
- in the event that we, our business, or substantially all of its assets are acquired by a third party (in which case personal information about customers will be one of the transferred assets);
- if we are under a duty to disclose or share your personal in order to comply with any legal obligation; to cooperate with law enforcement officials in the investigation of unlawful activities of scentsofthecentral website users or relating to scentsofthecentral users; or in order to enforce or apply any contract with you; or to protect our rights, property, or safety of our employees, customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection or unlawful activity.
We also utilize a number of carefully selected third parties to help provide our services to you. Examples of these functions include website creation and hosting, email, providing marketing assistance and data analysis, data management, handling credit card transactions and providing customer service. In choosing to work with any such third parties, we will always ensure that the security policies and confidentiality arrangements of those third parties adhere to the same requirements we ourselves impose and expect, as a minimum. No ownership rights to the data will be transferred to any third party.